For the purpose of this notice the words ('we' / 'us' / 'our') are in reference to the data controller defined below, Ecosoft 22 BV, or a local subsidiary belonging to the Ecosoft Group.
We are committed to safeguarding your privacy. We will never sell your personal data to 3rd parties. This notice sets out how we will process your personal data.
We may collect, store and use the following kinds of personal data:
For more information, please view our Cookie Notice below.
We process your personal data for the following purposes:
Unless you have opted-out from receiving the following (in writing) or tell us at any time in the future that you would like to 'opt-out' from receiving the following, we will, in addition to the purposes noted above, use your email address and/or postal address and/or mobile phone number to send to you updates about products, services of Ecosoft, news and other special offers from us that we think may be of interest to you.
When we ask you to supply us with personal data we will make it clear where there is a statutory or contractual (mandatory) requirement to provide personal data and the consequences of not providing the data (for example, that we will not be able to process your order).
In accordance with law, we may share your personal data with:
The website may contain links to other websites for reference purposes only. We are not responsible for the content, privacy notices or practices of third party websites in these circumstances. Please contact them directly for more information.
We may disclose your personal data to any member of our group of companies insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy. The list of such companies with their respective addresses and contacts can be found at https://www.ecosoft.com/contact
We may transfer personal data to countries outside the European Economic Area ("EEA"), including to countries which have different data protection standards to those which apply in the EEA. We have offices and facilities situated in the European Union and Ukraine. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which can be obtained from us via email request at any time.
Data is retained for a period appropriate to the purposes for which it was collected and is, by default, destroyed at the end of a one (1) year period of inactivity following their collection date unless otherwise provided by law.
Please note however that appropriate data related to subscription of current services (e.g. newsletters) will be deleted one (1) month after you have notified us that you want to unsubscribe to such services.
We may update this notice from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. If we enroll any serious changes to this notice that influence your rights in any way – we will make our best to notify you of changes like that by email.
Your principal rights under data protection law are:
You have the right to confirmation as to whether we process your personal data and, where we do, access your personal data, details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. We will provide you with a copy of your personal data, if not limited to do so by legal obligations, by your request.
You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
You have the right to the erasure of your personal data without undue delay. We will erase your data upon request provided that it is no longer necessary for the purpose (for example you cannot require all personal information about you to be erased and still receive Services from us) or we have a legal obligation to store personal information.
You have the right to restrict the processing of your personal data. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
You have the right to object to our processing of your personal data for all or specific purposes. If you make such an objection, we will cease to process your personal data.
The legal basis for us to process any of your personal information is your consent, but you have a right to withdraw it any time you wish to do so by contacting us. Withdrawal will not affect the lawfulness of processing before the withdrawal.
If you have any concerns as to how we use your personal information, we would kindly ask you to contact us first. However, you can always lodge a complaint with a relevant authority, specifically where you live, work or where you believe an infringement of your rights has occurred.
Please, let us know if you want to exercise one of your rights as stated above by contacting us via email belgium@ecosoft.com. You can also contact us there to unsubscribe from our emailing list at any time or by using the “Unsubscribe” link in our emails.
The controller of personal data that you provide to us is Ecosoft22 BV with company number:
BE 0784.574.404
and registered office at Leuvensesteenweg 633, 1930, Zaventem Belgium. Should you have any questions about this notice or our treatment of your personal data, please write to us at the address mentioned above or contact us any time via email: belgium@ecosoft.com
A "cookie" is a piece of information, like a tag, that's stored on your computer, tablet or phone when you visit a website. It can help identify your device – like your PC or mobile phone – whenever you visit our website.
They are used by most major websites including ours. To make the best use of our website, on whichever device you use, you'll need to make sure your web browser is set to accept cookies.
We use cookies and some other data stored on your device to:
A cookie will typically hold:
We use the following categories of cookies on our website:
These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for such as remembering your login details cannot be provided.
These cookies collect anonymous information on how people use our Website. For example, we use Google Analytics cookies to help us understand how customers arrive at our website, browse or use our website and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.
These cookies remember choices you make such as the location you visit our website from, language and search parameters such as product parameters you prefer. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign. The cookies are usually placed by third party advertising networks. They remember the websites you visit and that information is shared with other parties such as advertisers.
These cookies allow you to share what you’ve been doing on the website on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies for how their cookies work.
Session cookies – these only last until you close your browser. They are not stored on your hard drive. They are usually used to track the pages that you visit so that information can be customized for you for that visit.
Persistent cookies – these are stored on your hard drive until you delete them or they reach their expiry date. These may, for example, be used to remember your preferences when you use the site. We will not store cookies information for longer than 2 years.
You can accept or refuse cookies. Accepting cookies is usually the best way to make sure you get the best from a website. Most PCs automatically accept them but you can change your browser settings to restrict, block or delete cookies if you want. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile device’s manual) to learn how to change your cookie preferences. Many browsers have universal privacy settings for you to choose from. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
You can also ask for complete cookie information deletion on our side by contacting us at belgium@ecosoft.com
If you decline cookies, some aspects of the site may not work on your computer or mobile phone and you may not be able to access areas you want on the website. For this reason we recommend that you accept cookies.